Frequently Asked Questions

Most fixtures ship within 2–3 business days and arrive within 7–14 business days, fully tracked. Each product page shows an estimated delivery date so you can plan installation with confidence.

Yes — on all orders over $150, shipping is free and insured door to door. Orders under $150 ship at a flat calculated rate shown at checkout.

We currently ship across the United States, with additional regions rolling out soon. Contact us if you'd like to be notified when we reach you.

You have 30 days from delivery to return any fixture in its original condition and packaging for a full refund. Changed your mind, changed your room — either way, we make it simple.

Every BeamBulb fixture is covered against manufacturing and electrical defects. If something isn't right, contact us with a photo and your order number — we repair, replace, or refund.

Every shipment is insured. Photograph the packaging and the damage within 48 hours of delivery, send it to our support email, and we'll dispatch a replacement immediately — no return shipping required for damaged items.

Hardwired fixtures — chandeliers, pendants, wall sconces — should be installed by a licensed electrician. Plug-in pieces like table and floor lamps are ready out of the box. Every listing states which type you're looking at.

It varies by fixture and is stated clearly on every product page. Fixtures with built-in LEDs never need a separate bulb; standard-socket fixtures list the bulb type (e.g., E26) and maximum wattage.

Every listing includes exact dimensions in inches and centimeters. Our advisors can also send scale references for your ceiling height or island length — just message us the measurements.

Dust with a dry microfiber cloth; for crystal and glass, a slightly damp cloth with mild soap restores the sparkle. Always switch off and cool down first. Natural-fiber shades should be kept dry and dusted gently.